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WHAT DOCUMENTS DO YOU REQUIRE TO VERIFY MY ACCOUNT?

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Proof of Identity – Clear colour copy of National Passport or Driver’s Licence or National Identification Card. Proof of Address […]

WHY DO I NEED TO SUBMIT MY DOCUMENTS TO VERIFY MY ACCOUNT?

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It is a regulatory requirement for all investment firms. If your account is not verified, you may not be able

HOW DO I UPLOAD OR SEND MY DOCUMENTS TO YOU?

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You may upload your documents at the time of your registration or later on via your personal portal.  Alternatively, you

HOW DO I UPDATE MY PERSONAL INFORMATION?

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If you wish to update your email address, residential address or registration name, please send an email to [email protected] from

HOW DO I RESET MY ACCOUNT PASSWORD?

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Visit your Errante Trader’s Menu and click the “Profile” tab. Select Navigate to Password and click “Change” found in the

HOW DO YOU LOOK AFTER MY PERSONAL DETAILS?

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We take your privacy seriously and we have in place policies and procedures to safeguard your details. You can view

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